Pellissippi makes changes to Administrative Professional Technology program

Gone are the days when employers are merely satisfied with an administrative professional who can type quickly. In response to the constantly changing demands of the job market, Pellissippi State Community College has made changes to its Administrative Professional Technology (APT) program.

Formerly referred to as the Office Systems Technology program, the APT program now includes courses such as “Emerging Trends in Technology” and “Communications Media.” These provide students much-needed exposure to the latest software applications, as well as help them effectively use social media resources in a business setting.

The APT program offers two concentrations: Health Care Office Administration (HCOA) and Business. It is designed to prepare graduates for today’s fast-paced, globally connected workplace. Students take the Office Proficiency Assessment and Certification exam and may elect to certify based on the results. The certification provides one more advantage to APT graduates in the job market. For the past three academic years, the APT program has placed 100% of its graduates in jobs related to their field.

Pellissippi State graduate Michelle Clabough is just one of APT’s success stories. Clabough’s desire to work in a medical office led her to the program’s HCOA concentration. Online and evening courses allowed her to work full-time while pursuing her degree. She now uses her knowledge of records management, medical terminology and transcription at High Risk Obstetrical Consultants in Knoxville. Clabough says that HCOA is such a well-rounded program that it prepared her for all of the responsibilities required in the health care office.

For additional information on Pellissippi State’s APT program, contact program coordinator Regina Buckley at 865-694-6413 or

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